BLACKSHIELD

Public Guide

How to Export or Delete Your BlackShield Data (GDPR/CCPA)

Today, BlackShield gives tenant admins a self-service account snapshot and workspace deletion flow in `/tenant-rights`; if your process requires evidence before deletion, capture it from `/audit` and `/reports` first. Audience: Tenant admins, privacy officers, legal stakeholders, and buyers reviewing customer data control. Typical setup time: 10-15 minutes.

Before You Begin

  • Confirm who is allowed to approve deletion decisions for the workspace.
  • Gather legal hold and retention obligations before any irreversible action begins.
  • Decide which audit or reporting exports must be captured before deletion.

Step-by-step

Step 1

Use `/tenant-rights` to see what belongs to the workspace

The current self-service data-rights workflow starts with an account snapshot for the active workspace.

  • BlackShield shows the tenant name, slug, plan, billing status, generated timestamp, and user roster in `/tenant-rights`.
  • The same page shows counts for users, API keys, findings, remediation history, ingestion jobs, alert-sync state, and external assets.
  • Use that snapshot to confirm you are acting on the correct workspace before any destructive step.

Step 2

Capture evidence before deletion if your process requires it

BlackShield separates tenant deletion from audit and reporting exports, so collect what you need first.

  • Use `/audit` for filtered CSV or JSON evidence if you need an activity trail before deletion.
  • Use `/reports` or `/compliance` if you need current findings or control-coverage exports before you remove the workspace.
  • Get the legal or privacy approval you need before you move to the irreversible delete flow.

Step 3

Run the delete flow exactly the way BlackShield requires it

The delete workflow is intentionally explicit so customers cannot trigger it accidentally.

  • Type the exact confirmation phrase shown for the current tenant slug.
  • Check the irreversible-action acknowledgement before the delete button becomes available.
  • Save the deleted-record summary returned by BlackShield for your internal record.

Success Checks

  • The team can describe the exact `/tenant-rights` flow instead of describing privacy rights in the abstract.
  • Approver details, timestamps, and deleted-record evidence are recorded for future review.
How to Export or Delete Your BlackShield Data (GDPR/CCPA) | BlackShield Docs